Roche's scan application software interfaces with their flagship scanners to facilitate high-definition imaging and digitisation of pathology slides — enabling remote scoring from anywhere in the world. The system uses colored lights both in the UI and on the physical scanner instrument to communicate complex workflow and error statuses to lab operators.
The challenge: those two systems — the instrument lights and the software status indicators — were not speaking the same language. The disconnect was creating confusion in the lab, slowing down operators, and introducing a risk to patient safety through potential delays in care.